THE SMALL PRINT
Privacy
This proposed policy is editable and has not been lawyer-reviewed. Checkout is not available.
The information we collect
Newsletter and WAG waitlist forms collect your email and explicit email consent. The contact form collects your name, email, message, and consent to respond. Avoid sharing sensitive information. Your bag and essential-only preference are stored in your browser, not linked to a store account.
Why we use it
We use sign-ups for the updates you request and a first-order launch offer. We use contact enquiries to answer your questions. Email delivery is not connected yet; sign-ups and enquiries are securely saved for the team, not a promise that an email has been sent. Duplicate newsletter or WAG emails are prevented; a new contact enquiry from the same email replaces the earlier saved contact message.
Ask the Pack
The assistant is AI-powered by Lovable AI. Your complete current conversation is sent for processing each time you ask a question. We do not save the conversation in our store database or browser storage; it resets when you close the assistant or leave the page. Do not share medical, payment, or sensitive personal information. AI answers may be wrong: ask our team to confirm fit and product details.
Services and security
Lovable Cloud provides secure database hosting and server-side form processing. Lovable AI and its selected OpenAI model process assistant questions. Hosting and AI services may retain operational request logs under their own terms. We store a one-way hash of your network address and request counters for abuse prevention; raw network addresses are not saved in our application tables. Only server-side services access form records. We do not run analytics or advertising trackers, and no payment provider is connected.
Retention and your choices
Our proposed retention is to keep subscribed emails until you withdraw consent, review contact enquiries for deletion within 12 months of the latest enquiry, and remove expired rate-limit records during maintenance. Those deletion procedures still need owner approval and operational setup before launch; no automatic deletion schedule is currently configured. AI conversation content is not saved by the store, but provider operational retention follows the services’ own terms.
Your rights
Email hello@dachsandhound.com to unsubscribe, request access, correction, deletion, or ask about your information. Applicable legal rights, including complaints to a competent data protection authority, are preserved. We may need to verify a request before releasing personal information. The owner must confirm their legal identity, jurisdiction, retention process, and any cross-border safeguards before launch.
Questions? hello@dachsandhound.com